About this policy
Neuro Pty Ltd (trading as “Neuro”) is committed to protecting and respecting your privacy. This policy describes how we collect, use and otherwise process personal information relating to you or that you provide to us:
Personal information is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this policy carefully to understand our practices regarding personal information.
By visiting the Platform, using the Services and/or accessing or interacting with our social media pages, you are accepting the practices described in this policy.
For the purposes of this policy, all references to the Platform shall include a reference to the Apps, and references to “Neuro”, “we”, “us” or “our” are to Neuro Pty Ltd (please see paragraph 11 entitled “contacting us” for further information).
For the purposes of data protection laws, the data controller is Neuro Pty Ltd. In this Policy, the terms “personal data (or information)”, “processing”, “data controller” and “data processor” shall have the meaning ascribed to them in the Australian Privacy Act.
What personal data do we collect?
The type of information we collect from you will depend upon the type of interaction you have with us.
Broadly speaking, the types of personal data that we collect may include:
If you choose to withhold requested information, you may not be able to access all of the Platform’s content and features and we may not be able to provide our Services to you.
Website Navigational Information
We collect personal data automatically when you use the Platform and when you navigate the Platform. Data collected automatically may include information about your computer and your visits to the Platform, such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed, and other data collected through cookies and other tracking technologies. For more information on our use of these technologies, see below:
Cookies may be required to allow you to access and participate in certain areas of our sites.
Managing your cookies
Removing cookies from your device
Managing site specific cookies
How do we use personal data?
We use personal data relating to you that we collect, or that you provide to us, for the purposes of our legitimate interests and/or to perform our contract as follows:
How do we share personal data with third parties?
We may disclose personal data relating to you to third parties in certain circumstances including (but not limited to) the following:
Where we provide supply chain finance or barter services, we may disclose personal data relating to you.
We may also disclose personal data to third parties:
Before Neuro discloses any personal data to a third party, we take steps to ensure that the third party will protect personal data in accordance with applicable privacy laws and in a manner consistent with this policy. Third parties are required to restrict their use of this information to the purpose for which the information was provided.
Although the Platform only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout the Platform.
The Platform may, from time to time, contain links to and from the websites of our distributors, partners, partner networks, sponsors, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Communication, engagement and actions taken through external social media platforms that we participate on are subject to the terms and conditions, as well as the privacy policies, of those social media platforms.
The personal data that we collect from you may be transferred to, and stored at, locations outside Australia. It may also be processed by staff operating outside the Australia who work for Neuro or for one of our suppliers or service providers.
Countries where personal data relating to you may be stored and/or processed, or where recipients of personal data relating to you may be located, may have data protection laws which differ from the data protection laws in your country of residence.
By submitting your personal data, you accept that personal data relating to you may be transferred, stored or processed in this way. We will take all appropriate steps to ensure that your data is treated securely and in accordance with this policy.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect personal data relating to you, we cannot guarantee the security of such data and any transmission is at your own risk. Once we have received personal data relating to you, we use strict procedures and security features to try to prevent unauthorised access.
All information you provide to Neuro is stored on secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using industry-standard encryption technologies when transferring or receiving personal data, such as SSL technology. The safety and security of your information and any personal data relating to you also depends on you. Where we have given you (or where you have chosen) a password that enables you to access certain parts of the Platform and/or the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Neuro takes steps to destroy or de-identify personal data information that is no longer required for any purpose for which it may be used or disclosed by us and that we are no longer required by law to retain.
You have the right to access personal data held relating to you. To protect your privacy, we may take steps to verify your identity before taking any action in response to any request. You will not have to pay a fee to access personal information relating to you (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We also want to make sure that personal data relating to you that we hold is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate.
You also have the right, in certain circumstances, to:
Requests in this section should be sent by email or by writing to us using the contact details set out at the end of this policy.
We will only send you marketing material if you consent. When you have consented to marketing material, you have the right at any time to ask us not to process personal data relating to you for marketing purposes. You can exercise your right to prevent such processing by unchecking certain boxes or unsubscribing on the marketing emails we send you. You can also exercise the right at any time by sending an email or by writing to us using the contact details set out at the end of this policy.
If you have a concern about the way we are collecting or using your personal information, we request that you raise your concern with us in the first instance at firstname.lastname@example.org.
Neuro Pty Ltd
Level 15, Corporate Centre One
2 Corporate Court,
Bundall QLD 2417
Phone: +61 7 3074 9552